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Digitise your store

Don’t be slow to digitise your physical store

Many South African retailers remain steadfast in their traditional business models, characterised by high-touch, ‘bricks-and-mortar’ engagements, as they try to create the best possible in-store experiences. (more…)

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Customer service

A kick in the teeth

They say a picture paints a thousand words.Someone has done this well with a mock-up of the situation using a Lego set following the United Airlines customer controversy a couple of months ago. (more…)

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